I. GENERAL

1. FIFHOST Service Agreement is entered into by and between FIFHOST and You, and is made effective as of the date of your electronic acceptance. This Agreement sets forth the terms and conditions of your use of FIFHOST services and is in addition to FIFHOST Terms of Use, FIFHOST Privacy Policy and any other terms and conditions that apply to your use of the Site and the Services. Your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement The terms “We”, “Us” or “Our” shall refer to FIFHOST. The terms “You”, “Your”, “User” or “Customer and Client” shall refer to any individual or entity who accepts this Agreement. The terms “Services” shall refer to any of the products and services purchased or accessed through this Site. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

2. We may, in our sole and absolute discretion, change or modify this Agreement and any other agreements or policies that apply to your use of the Site and the Services, including but not limited to prices, plans, terms, offers, limits or restrictions on the Services, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of the Services after such changes or modifications shall constitute your acceptance of this Agreement and any limitations to the Services as last revised. If you do not agree to be bound by this Agreement and any other agreements or policies that apply to your use of the Site and the Services and any Service limitations as last revised, please do not continue to use the Site and the Services.

3. TERMS:

a. Length of Service (Service Period Plan): The length of contract is based on the type of Service requested by the User, the chosen service plan and the terms associated with it.

b. Service Start Date: (Service Start Date is considered to be the Day of completed Payment). Please note, that payment shall be due prior to the Service Start Date.

II. SERVICE TERMS AND CONDITIONS.

Commercial hosting services (Shared hosting, Reseller Hosting, Virtual Private Servers and Dedicated servers) domain name services and ssl certificates are provided by FIFHOST to end clients through third party servers and networks.

FIFHOST provides the following services:

1. Virtual Private Servers (VPS): If you purchase any VPS Plan, you will share a server with other customers, but you will have full control over your server space and the complete configuration of your virtual instance on the server. You will have administrator (root) access and a dedicated IP address. FIFHOST grants you non-transferable, limited, revocable, non-exclusive right to remotely access your content and software operating on FIFHOST Hosting Environment via the Network during the VPS Service Period Plan. Throughout the VPS Service Period Plan (and subject to any Minimum Service Period) you will pay FIFHOST a fixed fee for access to FIFHOST Hosting Environment via the Network in accordance with your VPS Plan terms and conditions. FIFHOST provides 4 (VPS) plans to choose from (ALPHA, BETA, GAMMA and DELTA) for the period of 1, 3, 6, 12, 24 and 36 months.

2. Shared Hosting: If you purchase any Shared Hosting Plan, your site is placed within one or more servers and resources are shared between many customers on the same servers, however, your site is given a unique address (DNS). FIFHOST grants you non-transferable, limited, revocable, non-exclusive right to remotely access your content and software operating on FIFHOST Hosting Environment via the Network during the Shared Hosting Service Period Plan. Throughout the Shared Hosting Service Period Plan (and subject to any Minimum Service Period) you will pay FIFHOST a fixed fee for access to FIFHOST Hosting Environment via the Network in accordance with your Shared Hosting Plan terms and conditions. FIFHOST provides 4 Shared Hosting Plans to choose from: (ALPHA, BETA, GAMMA and DELTA) for the period of 12, 24 and 36 months.

3. Dedicated Servers:

a. Set up: Each dedicated server can be customized to include additional memory, hard drives, port speeds, and bandwidth.

b. Every dedicated server is connected to low latency premium network and includes KVM Over IP and fully redundant infrastructure.

c. Custom dedicated servers are typically setup in 12 to 48 hours, rapid deploy servers are setup within 10 minutes of a verified payment.

d. Bandwidth: Clients agree to pay any and all bandwidth overage charges accrued on their account from the previous billing cycle. Bandwidth overage charges are billed per gigabyte at a rate of $0.25 (twenty five cents) over the allotted bandwidth on the service. FIFHOST reserves the right to suspend any account which does not pay bandwidth overage charges within 15 days. ReliableSite is not responsible for spikes in bandwidth that are caused on a client's service for any reason. Client assumes liability for all bandwidth to and from their services. If issued an expected to exceed bandwidth notification, clients are required to make payment arrangements within 24 hours of that notification to prevent possible service interruption until adequate arrangements are made. These arrangements may include being required to pro-actively upgrade bandwidth.

e. Non-Payment/Service Interruption: Services interrupted for non-payment may be subject to a 10% late fee. Data stored on a client's services will not be available to the client until reconnection is established or alternative arrangements are made to the sole satisfaction of FIFHOST. Clients deactivated for non-payment or charge-back are subject to their data being destroyed ten (10) days from suspension/charge-back date. FIFHOST is not responsible for data integrity, regardless of circumstance.

4. Hosting ADD-ONS
Anti-spam Protection is available as Add-ON to any Shared Hosting Plan and is subject to the appropriate ENOM.COM terms and conditions as well as all FIFHOST.COM terms and conditions in connection with your use of this Site and the specific Services.

5. Free Hosting migration: FIFHOST provides free hosting migration to all new User account holders (up to 30 days from sign-up date).

a. By requesting a free Hosting Migration in accordance with any Shared Hosting Plan you represent and warrant that you are authorized to provide us with access to your third-party hosting account and allow us to transfer any data from the third-party host to us.

b. You agree that you retain sole contractual and any other legal or fiduciary responsibilities related to your third-party hosting account. You agree that we are not liable for any delay, or loss of data related to your Hosting Migration.

6. Domain Registration, Domain Transfer & Domain Privacy: FIFHOST has a Partner Contract with ENOM.COM - an accredited Registrar with the Internet Corporation for Assigned Names and Numbers ("ICANN"), therefore your purchase and use of the following services: domain registration, domain renewal, domain transfer and new domain extensions are subject to the appropriate ENOM.COM terms and conditions as well as all FIFHOST terms and conditions in connection with your use of this Site and the specific Services.

7. DNS Hosting and DNS Management: FIFHOST has a Partner Contract with ENOM.COM - an accredited Registrar with the Internet Corporation for Assigned Names and Numbers ("ICANN"), therefore your purchase and use of the following services: domain registration, domain renewal, domain transfer and new domain extensions are subject to the appropriate ENOM.COM terms and conditions as well as all FIFHOST terms and conditions in connection with your use of this Site and the specific Services.

8. Domain Name Add-ONS:
The following Domain Name Add-ONS (DNS Management, ID Protection and Email Forwarding) are available through ENOM.COM and are subject to the appropriate ENOM.COM terms and conditions as well as all FIFHOST.COM terms and conditions in connection with your use of this Site and the specific Services.

9. Free Domain Name Registration:
Please note that where applicable:
Free Domain Registration applies to the following extensions only: .com,.net,.org,.info,.co.uk,.uk,.eu,.in

10. SSL Sertificates: FIFHOST is Reseller to the SSL Companies below through ENOM.COM: COMODO, GEOTRUST, SYMANTEC and SITE LOCK SECURITY. Therefore your purchase and use of any of the COMODO, GEOTRUST, SYMANTEC, SITELOCK SECURITY products and services is subject to their respective terms and conditions as well as any ENOM.COM and FIFHOST.COM terms and conditions in connection with your use of this site and the specific services.

a. Before purchasing any of the web security products please note that subject to the limitations stated in this Agreement, you and the Backend Service Provider shall jointly own all rights in the Certificate End User information supplied during the Certificate Service application process and collected by the parties during the Term, and shall have the right to make any legal use of such information. You agree to comply with the terms of the Backend Service Provider's privacy policies regarding information collected in connection with this Agreement, available at http://www.enom.com/help/privacy.asp.

b. You also agree that any personally identifying information provided by you shall be used by the Primary Service Provider according to the privacy policy of the Primary Service Provider, if any, and by the of the Backend Service Provider according to the privacy policy posted at http://www.enom.com/help/privacy.asp.

c. Before purchasing any of the Comodo products and services please review the following terms and conditions https://www.comodo.com/about/comodo-agreements.php

d. Before purchasing any of the Symantec products and services please review the Symantec Secured License Agreement located at:
http://www.verisign.com/repository/secured_seal_agree.html
and the Symantec SSL Certificate Subscriber Agreement located at:
http://www.verisign.com/repository/agreements/serverClass3Org.html
and the Symantec Safe Site Services Agreement, located at
https://www.enom.com/terms/trustseal_agreement.asp

e. Before purchasing any od the Geo Trust products and services please review the The Quick SSLTM Subscriber Agreement, located at:
http://www.geotrust.com/resources/cps/pdfs/quickssl_SA.pdf
The QuickSSL PremiumTM Subscriber Agreement, located at:
http://www.geotrust.com/resources/cps/pdfs/quickssl_premium_SA.pdf;
The TrueBusinessIDTM Subscriber Agreement, located at:
http://www.geotrust.com/resources/cps/pdfs/True_businessid_SA_4.1.pdf;
The TrueBusinessID® Wildcard Subscriber Agreement,
located at: http://www.geotrust.com/resources/legal/terms.htm
The Geotrust Anti-Malware Agreement, located at:
https://www.enom.com/terms/anti_malware_agreement.asp
The SiteLock Agreement, located at:
https://www.enom.com/terms/sitelock_agreement.asp

11. Reseller Hosting Plans: FIFHOST grants the Reseller exclusive right to access the account and software operating on FIFHOST Hosting Environment via the Network during the Reseller Service Period Plan and resell the Hosted Envirenment to third parties. Throughout the Reseller Service Period Plan (and subject to any Minimum Service Period) you will pay FIFHOST a fixed fee (purchasing a Reseller Hosting Plan) for access to FIFHOST Hosting Environment via the Network in accordance with FIFHOST Reseller Agreement andyour Reseller Hosting Plan terms and conditions. FIFHOST reserves the right to modify this Agreement and our Reseller Hosting Plans and Conditions at any time. Changes shall take effect when posted online in this Agreement.

III. FEES, PAYMENTS & RENEWAL POLICY.

FEES & PAYMENTS

1. Fees and Payments:

a. Payment in respect of all services is on demand. We will automatically generate an invoice for the purchased services. All invoices are delivered electronically and are available for review in your client area. Payment will be taken automatically following delivery of your invoice and if payment fails it will be considered overdue and immediately payable.

b. You agree to pay any and all prices and fees due for Services purchased or obtained at this Site at the time you order the Services. All prices and fees are non-refundable unless otherwise expressly noted in the Refund Policy section below, even if your Services are suspended, terminated, or transferred prior to the end of the Services term. FIFHOST expressly reserves the right to change or modify its prices, plans, terms and fees at any time, and such changes or modifications shall be posted online at this Site and effective immediately, without need for further notice to you.

c. If you have purchased or obtained Services for a period of months or years, changes or modifications in prices and fees shall be effective when the Services in question come up for renewal.

d. You agree to pay all applicable fees for Services in effect at the time of sign-up registration and /or renewal, subject to these Terms.

e. You also agree to update and keep current all of Subscriber's billing information, email and all other contact information. It is your responsibility to verify that the information submitted is accurate to insure proper billing and continuity of services.

f. All charges for Services must be paid in advance according to the then current prices applicable to the Services. Upon entering this Agreement, you must choose a payment method, including but not limited to direct charge to a credit or debit card. If you choose to pay by credit or debit card upon registering for the Services, you thereby authorize FIFHOST to charge your credit or debit card to pay for any charges that may apply to your account. You must notify FIFHOSTof any changes to your card account (including, without limitation, applicable account number or cancellation or expiration of the account), your billing address, or any information that may prohibit FIFHOST from charging your account.

g. Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in EUR (euro) and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and FIFHOST is not responsible for any change in exchange rates between the time of payment and the time of refund.

2. Payment Methods. Upon entering this Agreement, you must choose a payment method, including but not limited to PAYPAL, WORLDPAY, 2 CHECKOUT and DIRECT CHARGE to a credit or debit card. If you choose to pay by credit or debit card upon registering for the Services, you thereby authorize FIFHOST to charge your credit or debit card to pay for any charges that may apply to your account. You also authorize FIFHOST to process your payment according to the terms and conditions that apply to the particular payment method of your choice. You must notify FIFHOSTof any changes to your card account (including, without limitation, applicable account number or cancellation or expiration of the account), your billing address, or any information that may prohibit FIFHOST from charging your account.

3. Renewal of Services: As a courtesy and not as an obligation (contractual or otherwise), thirty (30) and again (7) seven days prior to the expiration of Subscriber's Account FIFHOST will send a renewal reminder to Subscriber's Hosting Account. Subscriber has the option to renew services automatically by choosing the Automatic Renewal Option and FIFHOST will charge the applicable fee to Subscriber's current method of payment on file. In that case, you acknowledge, agree and authorize us to automatically bill and /or charge on your credit card for successive or renewal periods, unless terminated or cancelled by either party as provided in this section. FIFHOST shall provide notice of the upcoming charge to Subscriber no later than thirty (30) days prior to the payment date. All renewed plans are not eligible for refund.

4. Cancellations: Notice of Cancellation, Automatic Renewal Cancellation: Client agrees to direct all cancellation requests to FIFHOST via email, refund@fifhost.com . The cancellation request must include verification of ownership of the account, as determined by FIFHOST.

IV. Service End User Obligations

1. You acknowledge and agree that we shall have the right to seek justification in connection with your use of the Services, specifically your purchase of IP addresses, and you shall be obligated to provide any and all information.

2. You shall be solely responsible for undertaking measures to prevent any loss or damage to your website or server content, maintain independent archival and backup copies of your website or server content and to ensure the security, confidentiality and integrity of all your website or server content transmitted through or stored on our servers.

3. You shall be solely responsible for providing, updating, uploading and maintaining and the back up of your website or server and any and all files, pages, data, works, information and/or materials on, within, displayed, linked or transmitted to, from or through your website or server including, but not limited to, trade or service marks, images, photographs, illustrations, graphics, audio clips, video clips, email or other messages, meta tags, domain names, software and text.

4. You acknowledge and agree you are required to begin using at least ninety percent (90%) of your purchased IP addresses within thirty (30) days of assignment of such IP addresses to you. In the event you do not begin using at least ninety percent (90%) of your assigned IP addresses within thirty (30) days of assignment, you acknowledge and agree that we shall have the right to reclaim any unused IP addresses.

5. You represent and warrant that you have the appropriate rights or licenses for all logos, trademarks, intellectual property or other content supplied by you for inclusion in your Web Design and used as part of the provided Services at this Site.

6. Any Services provided by FIFHOST are delivered without any representation or warranty as to your ability to obtain trademark, copyright, or similar protections.

7. You acknowledge and agree that upon expiration, or termination of your Services, you must discontinue use of the Services and relinquish use of the IP addresses and server names assigned to you in connection with the Services, including pointing the domain name system (“DNS”) for your domain name(s) away from our servers. Prior to termination of the Services, you are responsible for moving your website or server content off our servers.

V. Third Party Software. Data Security.

1. We reserve the right to modify, change, or discontinue any Third-Party Software at any time, and you agree to cooperate in performing such steps as may be necessary to install any updates to the Third-Party Software. The Third-Party Software is neither sold, nor distributed to you, and you may use the Third-Party Software solely as part of the Services. You may not use the Third-Party Software outside of the Services. We may provide your personal information to third-party providers as required to provide the Third-Party Software. You acknowledge and agree that your use of the Third-Party Software is subject to our Agreement(s) with the third-party providers. In addition, if the Third-Party Software is accompanied by or requires consent to a Service, or license Agreement from the third-party provider, your use of the Third-Party Software is subject to such service or license Agreement. You may not download, install, or use any Third-Party Software that is accompanied by, or requires consent to a Service or license Agreement from a third-party provider, unless you first agree to the terms and conditions of such Service or license Agreement. You may not remove, modify, or obscure any copyright, trademark, or other proprietary rights notices that are contained in or on the Third-Party Software. You may not reverse engineer, decompile, or disassemble the Third-Party Software, except and only to the extent that such activity is expressly permitted by applicable law. You acknowledge and agree that the third-party providers (and their affiliates and suppliers) make no representations or warranties about any Third-Party Software offered in connection with the Services, and expressly disclaim any liability or damages (whether direct, indirect, or consequential) arising from the use of the Third-Party Software. You acknowledge and agree that any Third-Party Software will be supported by us and not by the third-party providers (or their affiliates or suppliers).

2. Data Security

FIFHOST uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. FIFHOST uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer ("SSL") technology.

IF YOU, OR ON BEHALF OF ONE OR MORE PERSONS YOU REPRESENT IN TERMS OF THE USE OF THIS SITE AND SERVICES DO NOT AGREE TO ANY OF THE FOREGOING TERMS, YOU MUST DISCONTINUE YOUR USE OF THIS SITE AND THE SERVICES ASSOCIATED WITH IT, AND, IF YOU ARE ALREADY A REGISTERED MEMBER AND ARE USING ANY OF FIFHOST SERVICES, YOU MUST CANCEL YOUR SERVICES AND AGREEMENTS WITH FIFHOST AND DISCONTINUE USING THIS SITE. ANY CONTINUATION BY YOU AND THOSE REPRESENTED BY YOU IN THE USE OF THIS SITE AND THE SERVICES ASSOCIATED WITH IT CONSTITUTES AN EXPRESS AFFIRMATION AND COMMITMENT TO BE LEGALLY BOUND BY AND TO COMPLY WITH ALL FIFHOST TERMS AND CONDITIONS STATED IN THIS SERVICE AGREEMENT, FIFHOST GENERAL TERMS OF USE, FIFHOST PRIVACY POLICY AND ANY OTHER AGREEMENT/S AND POLICY/IES BETWEEN FIFHOST, YOU AND THOSE REPRESENTED BY YOU.

Powered by WHMCompleteSolution