1. General Conditions
a) You must be either a person or a corporation, partnership, Limited Liability Company or other formal legal entity existing under the laws of your local jurisdiction to enter into this Agreement. If you are an individual, you must be over the age of 18 by the date that you agree to the terms and conditions stated herein.
b) FIFHOST Reseller Agreement (“Agreement”) is entered into by and between FIFHOST ("FIFHOST") and you, and is made effective as of the date of your use of this Website ("Site") and / or the date of electronic acceptance.
c) The terms “we”, “us” or “our” shall refer to FIFHOST. The terms “You”, “Your”, “User” or “Customer and Client” shall refer to any individual or entity who accepts this Agreement, has access to your account or uses the Services. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits. The terms (“Services”) shall refer to any of the products and services purchased or accessed through this Site.
2. Reseller Rights and Obligations
a) Upon acceptance of this Agreement FIFHOST grants the Reseller exclusive right to access the account and software operating on FIFHOST Hosting Environment via the Network during the Reseller Service Period Plan and resell the Hosted Environment to third parties.
b) You will at all times maintain the confidentiality of your username and password and agree not to disclose this information to any third party. You assume all responsibility for any actions taken by any person via the use of your username and password combination.
c) You will pay FIFHOST a fixed fee (purchasing a Reseller Plan) for access to FIFHOST Hosting Environment via the FIFHOST Network in accordance with your Reseller Plan terms, conditions and price.
d) You will be solely responsible for all account services including but not limited to account maintenance, account management, customer support, billing, administration and upkeep.
e) You agree at all times to comply with all International, Federal, State and local laws including those related to content, data transfer, copyright, and trademark including but not limited to the DMCA.
g) FIFHOST will hold any Reseller responsible for any of their client’s actions that violate the law or this Agreement.
h) Resellers are responsible for supporting their clients. FIFHOST does not provide support to our Reseller's Clients. All support requests must be made by the Reseller on its client's behalf.
i) If we receive a complaint from a Reseller’s client that we find to be truthful, we reserves the right to place a Reseller client account on hold until the Reseller assumes responsibility for the client.
j) Resellers are also responsible for all content stored or transmitted under their Reseller account and the actions of their clients.
k) Reseller agrees to indemnify FIFHOST from and against any and all claims made by any User arising from the Reseller's acts or omissions.
l) FIFHOST reserves the right to modify this Agreement and our Reseller Plans and Conditions at any time. Changes shall take effect when posted online in this Agreement.
m) All customer issues will be your responsibility and your customers will be referred to you for assistance if they should contact FIFHOST.
n) You shall maintain at all times accurate customer information including name, mailing address, telephone number and email address in a format that can be provided for audit or any other purpose immediately upon request by Us.
o) You agree to keep and hold any customer information including credit cards, name, address, and telephone numbers secure and make no use of such information that is inconsistent with the low. You agree to comply with all standards in the industry, laws and regulations related to Privacy and the protection of personal information as may be applicable.
p) Each party shall act as an independent contractor and shall have no authority to obligate or bind the other in any respect
3. FIFHOST Rights and Obligations
a) Upon acceptance of this Agreement and purchasing any Reseller Plan and subject to the terms set forth herein FIFHOST will provide you with a Reseller account.
b) Limited customer service will be offered to you for the administration of your Reseller account only. Administration of your customer accounts will be solely your responsibility.
c) FIFHOST will provide the server space and server administration over your Reseller accounts. FIFHOST will not provide any other services to your customers including but not limited to any of the following: customer service, account management, customer support, billing and administration.
d) Except as otherwise provided herein FIFHOST will have no relationship with your customers directly. All customer issues will be your responsibility and your customers will be referred to you for assistance if they should contact FIFHOST.
e) FIFHOST shall have the right to request and you shall immediately provide any and all customer information pertaining to any of your customer accounts. You shall maintain your customer information in a manner that is consistent with industry standards and which allows you to comply immediately with any such request for information.
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